For orders placed before 8pm , we endeavour to process on the same business day. Orders placed after 8pm will be processed the next business day.

All orders are packed in eco friendly recycled postage mailers and eco-cotton jewellery pouches, all of which are recyclable.

All Poppylush orders are hand-picked and packed with care from London, UK.

A full refund can be issued within 14 days of purchase for the eligible product categories. (Please note Earring sales are final, due to hygiene reasons.) Full return T&C can be found on our Return and Refund policy Return and Refund policy

• Item(s) must be returned in their original condition and packaging: unworn and unwashed .
• Earrings cannot be returned due to hygiene reasons.
• Return shipping methods and associated costs are the responsibility of the customer.